Training
AWS Managed Service (AMS) - Advanced Operational Integration
In this video, a Principal Cloud Service Delivery Manager (CSDM) defines AMS Operational Integration, the importance of the Amazon Web Services (AWS) root email address, and tag-based alert notifications (TBANs). You will learn about the AMS Contact Service and how it defines various classifications of incident contexts (security, patching, or backup incidents) to escalate to the appropriate contacts if a critical event occurs. Finally, you will learn about alternative options to integrate with AMS using the AWS Support Slack app, AWS Service Management Connectors, APIs, and AWS Support Case Activity Notifier. ‐